Privacy Policy

Introduction

This Privacy Policy outlines how Wild Fortune collects, uses, and protects your personal information when you access our online casino services, including our range of online pokies. We are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with relevant data protection laws, specifically the Australian Privacy Principles. By using our services, you agree to the collection and use of information in accordance with this policy.

License Information

Wild Fortune operates under a license issued by Curacao, specifically Antillephone N.V. This licensing ensures that we adhere to regulatory standards governing online gaming and data protection, providing a safe and secure environment for our players.

Data Collection

We collect various types of information in order to provide our services effectively. The categories of data we may collect include:

• Registration Data: When you create an account, we collect personal details such as your name, date of birth, address, and contact information.
• Payment Details: In order to process transactions, we collect financial information, including payment method details and transaction history.
• Technical Logs: We automatically collect information about your device and usage patterns. This includes your IP address, browser type, operating system, and the pages you visit on our site. Cookies may also be used to enhance your experience.

Purpose of Data Usage

Wild Fortune uses your personal information for several purposes, including:

• Account Management: To create and manage your account, enabling you to access our online pokies and other services.
• Marketing Communication: To inform you about promotions, bonuses, and new features that may be of interest to you, provided you have opted in to receive such communications.
• Anti-Fraud Checks: To detect and prevent fraudulent activities, ensuring the integrity of our gaming platform.
• AML Compliance: To comply with Anti-Money Laundering regulations and ensure that we operate within legal frameworks.
• KYC Procedures: To verify your identity as required by law and enhance the security of our services.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With Payment Providers: To facilitate transactions and process payments securely.
• With Verification Partners: To perform identity checks and ensure compliance with regulatory requirements.
• With Regulatory Authorities: In situations where disclosure is required by law or necessary to protect our rights, privacy, safety, or property, or that of others.

User Rights

You have certain rights regarding your personal information under applicable data protection laws, which include:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Request Deletion: You may request the deletion of your personal information, subject to certain exceptions, such as where we need to retain your data for legal compliance.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in specific circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

Wild Fortune uses cookies to enhance your gaming experience and improve the functionality of our platform. We utilize two main types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.
• Analytical Cookies: These cookies help us understand how visitors interact with our website. They provide insights into user behavior, allowing us to improve our services and enhance your experience.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to access certain features of our website.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Regular security assessments and updates.
• Encrypted transmission of sensitive data.
• Restricted access to personal information based on the need to know.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing our agreements. When your data is no longer necessary, we will securely delete or anonymize it.

Changes to This Privacy Policy

Wild Fortune reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Contact Us

For any inquiries or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please reach out to our support team. We are committed to addressing your questions and ensuring your privacy is respected.

Conclusion

This Privacy Policy outlines our commitment to protecting your personal information while you enjoy our online pokies. By using our services, you consent to the collection and use of your information as described herein. Wild Fortune is dedicated to maintaining the highest standards of privacy and security for our players.